Reputation Management
Review Automation
Your Google and Facebook ratings drive decisions before a lead ever contacts you. We automate review requests after every appointment so your reputation grows consistently without any manual effort.
The problem
Reviews are often the deciding factor before someone books — yet most businesses only ask for them sporadically, if at all. The result is a thin, outdated review profile that quietly costs you new clients.
What's included
- Post-appointment review request automation
- Google and Facebook review campaigns
- Negative review early-warning system
- Monthly reputation reporting
- Response templates and guidance
How it works
Connect your profiles
We connect your Google and Facebook profiles and set up the review automation inside your CRM.
Automate the ask
After every appointment, happy clients get an automatic, well-timed request to leave a review.
Catch issues early
An early-warning step routes unhappy feedback to you privately before it becomes a public review.
Report monthly
You get monthly reporting on rating growth and review volume across platforms.
What Sets Us Apart
Consistent reviews — with a built-in safety net
Asking for reviews by hand happens in bursts, then stops. We automate a well-timed ask after every appointment so reviews come in steadily — and we add a safety net that routes unhappy feedback to you privately first, so you can make it right before it ever becomes a public one-star.
- Automatic, well-timed review requests after every appointment
- Negative feedback routed to you privately before it goes public
- Steady rating growth across Google and Facebook
Why Star Goop
We automate the entire ask so reviews come in consistently, not in occasional bursts — and we route unhappy feedback to you privately first, so your public rating keeps climbing.
Common questions
How do you get more reviews?
We automate a well-timed review request to clients after each appointment, when satisfaction is highest, so reviews come in steadily without manual effort.
What happens with negative feedback?
An early-warning step routes unhappy responses to you privately first, giving you a chance to make it right before it becomes a public review.
Which platforms do you cover?
Primarily Google and Facebook — the two that most influence whether a new client books with you.
Ready to get started?
Book a free strategy call and we'll show you exactly how reputation management would work for your business.